Welcome to the IBM MAS 9 Training and Support Portal

Thank you for being part of our journey as we move to IBM MAS 9.0 - a modern platform designed to enhance our asset management capabilities. This portal is your central resource for accessing training materials, user guides, and support information to help you get the most from the system.

<aside> <img src="/icons/book_red.svg" alt="/icons/book_red.svg" width="40px" /> Quick Guides

Finding an Asset

Raising a Follow up Work Order

Creating a Service Request

Role-Based Guides

MAS 9 Guide for FM Contractors

MAS 9 Guide for First Response

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Training Videos:

MAS 9 Orientation for SYD Staff

SYD MAS Training Sessions (SYD Staff)-20250806_020010UTC-Meeting Recording.mp4

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Need More Help?

Contact Our Team

Request MAS 9 Orientation Session with Glen Axford

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smartREQUEST Guide

How to use smartREQUEST

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Training Videos:

MAS 9 Orientation for FM Contractors

SYD MAS Training Sessions (Contractors)-20250806_034225UTC-Meeting Recording.mp4

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System Feedback & Requests

User Support & Systems Administration

Business & Process Improvements

New Maximo User Request

Asset Data Improvements & Changes

Maximo System Improvements & Change Requests

Maximo Work Requests, Including Data Extracts

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IBM Resources

(External Content)

IBM Maximo Application Suite Homepage

IBM Maximo Maintenance Management

IBM Maximo Asset Performance Management