Download the guide:

MAS 9.0 Guide for FM Contractors V1.0.pdf

Logging in

Browse to: unitiFM | Sydney Airport Sydney Airport Infrastructure and Services Portal

Click on Access systems, then MAS 9.0 Login

Enter your username and password and click Sign In

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Start Centre

When you first log into Maximo you will see the Start Centre. The Start Centre provides a breakdown of the Workorders and their current status / next actions required.

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You can always return to the Start Centre from anywhere in the system by clicking the Home Icon on the top left of the Maximo screen.

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FM Work Orders Awaiting Scheduling (WSCHED)

New work orders that have been approved will appear in this section. Work orders in this section will need to be acknowledged as received by SYD FM Contractor. This can be done by:

  1. Open the work order by clicking on it
  2. Click the Change Status button located on the bar at the top of the page

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  1. Select the Waiting to be Scheduled status from the dropdown

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  1. Update the Status Date & Time if requiredNOTE: The date and time entered will be used to calculate SLA compliance. Please ensure that the date and time entered is representative of the actual acknowledgement time.